Indian Herbal Remedies (“we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.indianherbalremedies.com (the “Site”).

Information We Collect

Device Information

When you browse our Site, we automatically collect certain details about your device, including:

• Browser type and version
• IP address and time zone
• Cookies stored on your device
• Web pages or products viewed
• Your interaction with the Site (clicks, navigation, etc.)

Technologies we use include:

• Cookies – Small data files placed on your device. (Learn more at www.allaboutcookies.org)
• Log Files – Collect data such as IP address, browser type, Internet service provider, and timestamps.
• Web Beacons / Pixels / Tags – Electronic files that track how you navigate our Site.

Order Information

When you place or attempt to place an order, we collect:

• Full name
• Billing and shipping addresses
• Payment details (credit/debit card, UPI, or other accepted methods)
• Email address and phone number

Other Information

We may also collect information if you:

• Subscribe to our newsletters
• Participate in promotions or surveys
• Contact us directly

How We Use Your Information

We use the information collected to:

• Process and fulfill your orders (payments, shipping, confirmations)
• Communicate with you about orders, inquiries, or promotions
• Detect and prevent fraudulent activity or security risks
• Improve and optimize the Site’s performance and user experience

Sharing Your Information

WWe may share your personal information with trusted third parties, including:

• Service Providers – For order fulfillment, payment processing, logistics, or IT support
• Analytics Partners – Such as Google Analytics, to understand customer behavior (learn more here)
• Legal Authorities – To comply with applicable laws, regulations, subpoenas, or to protect our rights

We do not sell your personal information to any third party.

Behavioural Advertising

We may use your information to provide targeted advertisements or marketing. You may opt out of personalized ads by adjusting your preferences through:

• Google Ads Settings
• Facebook Ads Settings
• Digital Advertising Alliance Opt-Out

Do Not Track

Please note that we do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you reside in the EU, UK, or Canada, you have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information

To exercise these rights, please contact us at the details provided below.

Data Retention

We retain your order information for our records unless and until you request its deletion.

Minors

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or business operations. Updates will be posted on this page with the revised “Effective Date.”

Contact Us

For questions, concerns, or more information about our privacy practices, please contact us:

IHR Indian Herbal Remedies Pvt. Ltd.

141 DIC Industrial Area
Baddi, District Solan
Himachal Pradesh, Pin – 173205, India
Email: info@indianherbalremedies.com